Privacy policy.

At Best Start Recruitment, we are committed to ensuring the privacy of data we receive. This is for our candidates, clients and those who use our website. We will endeavour to make sure that the information you submit to use is only processed for reasons outlined in this Privacy Notice.

The General Data Protection Regulations (GDPR) (Regulation (EU) 2016/1679) is a new regulation which replaces the Data Protection Regulation (Directive 95/46/EC). The Regulation aims to harmonise data protection legislation across EU member states, enhancing privacy rights for individuals and providing a strict framework within which commercial organisations can legally operate.

Even though the UK has expressed its intention to leave the EU in March 2019, the GDPR will be applicable in the UK from 25th May 2018. The government intends for the GDPR to continue in UK law post “Brexit” and has also introduced a Data Protection Bill to replace the current Data Protection Act.

Your new rights under the GDPR are set out in this notice but will only apply once the GDPR becomes law on 25th May 2018. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Who we are and what we do

Best Start Recruitment are a recruitment agency and recruitment business as defined in the Employment Agencies and Employment Business Regulations 2003. We provide additional services of training and consultancy on occasion.

Who controls your data

The data controller is Best Start Recruitment LTD, a company registered at 8 School Hill, Crowthorne, Berkshire, RG45 7HE (company no 11522132). Our data protection officer is:

Alice Matterface
alice@beststartrecruitment.com
0207 1672386

Best Start Recruitment are registered with the Information Commissioner’s Office (ICO) under certificate number ZB833243.

Information we collect

About you: This is information about you that you give us by filling in application forms, through emails or telephone correspondence, by registering online, entering our database, entering a competition or reporting a problem with our site.

Via our website: This is information that is automatically collected each time you visit our website

From other sources: This is information about you that we obtain from other sources. If we obtain data from these sources we will send you this Privacy Notice within 30 days of collecting your data so that you are aware that we have your data. We will also inform you of the source that the data originates from and the reason why we intend to keep your data.

Purposes of processing your data

There are many purposes for why we need to process the data that is held about you. Our legal base for processing personal data is our legitimate business interests which will be described in more detail below but we will also rely on contract, legal obligations and consent for specific uses of data.

Our Legitimate Business Interests

As a recruitment agency we introduce candidates to clients for temporary employment. Permanent employment or independent professional contracts. The exchange of personal data of our client contacts and candidates is essential and is a fundamental part of this process. In order to support our candidates career aspirations and our clients resourcing needs we require a database of candidate and client personal data containing historical information as well as current resourcing requirements.

To maintain, expand and develop our business we need to record the personal data of prospective candidates and client contacts. In order for our business to help candidates progress in their career we need to keep personal data to ensure they are qualified for the role. We need to keep financial information of a candidate to ensure they are paid correctly and we need personal information to add people to our database and to be able to contact both candidates and clients regarding our recruitment arrangements.

Entering into a Contract

If we are negotiating, or have entered into a placement agreement with you or your organisation, or if we have any other contract to provide services to you or receive services from you or your organisation, we will process our data on the basis that the processing is necessary for the performance of the contract.

Compliance with Legal Obligations

We are legally obliged to retain certain information of yours to fulfil statutory requirements. This includes the Conduct of Employment Agencies and Employment Business Regulations 2003.

Consent

We may need to process your data under circumstances where we are relying on your consent to process it. Consent can be taken orally, by email or via an online process and your consent response will be recorded on our system to enable us to ensure our records are accurate.

You may withdraw your consent to our processing of your personal information at any stage. You can do this by emailing info@beststartrecruitment.com or by writing to us at Data Protection Team, Best Start Recruitment, Venture House, 2 Arlington Sq, Bracknell, RG12 1WA. You can also complete the form on our website and submit it to us. Please note that if consent is withdrawn we may continue to retain your personal information where we have a legal or contractual obligation do to so, or if we need to retains data to abide by statutory retention periods.

Sensitive Personal Data (SPD)

Sensitive personal data is completely personal to you and can include things such as your race and ethnicity, health data, political and religious views and sexual orientation. We request that you do not provide us with any sensitive personal data unless it is necessary. For example we may need to ask you for some health data to ensure you are suitable for a specific role i.e. if the role involves heavy lifting we would ask for health data to ensure you are able to lift the objects.

Retention of data

If we engage you to work, either as a direct employee or as a temporary worker via a client we understand our legal duty to retain accurate data and only retain personal data for as long as is required for statutory purposes, our legitimate interests and that you are happy for us to do so. In most circumstances your data will not be retained for more than 6 years from the last point at which we provided any services or otherwise engaged with you.

We segregate our data so that we keep different types of data for different time periods.

We may archive part or all of your personal data or retain it on our financial systems only, deleting all or part of it from our main Customer Relationship Manager (CRM) System. We may pseudonymise parts of your data, particularly following a request for suppression or deletion of your data, to ensure that we do not re-enter your personal data on to our database unless requested to do so. For your information, Pseudonymised Data is created by taking identifying fields within a database and replacing them with artificial identifiers or pseudonyms.

Other uses of your data

Other uses of your data may include use of our website, to notify you about changes to our service and to ensure that content from our site is presented in the most effective manner for you and for your computer.

We do not undertake automated decision making or profiling. We do use our computer systems to search and identify personal data in accordance with parameters set by a person. A person will always be involved in the decision making process.

Disclosure of your information

We will share your personal information with a selection of people in order to maintain the running of our recruitment business. We may share your personal information with any member of our group of companies. Our Group means our subsidiaries, our ultimate holding company and its subsidiaries, our associated companies as defined in Section 1159 of the UK Companies Act (2006).

There are certain times and reasons why we would disclose your personal information to a selected third party.

Storing your data

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted (using SSL technology). Where you have chosen (or where we have given you) a password which enables you to access certain parts of our site you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Best Start Recruitment will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice. Unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

The GDPR provides you with a number of rights.

Any changes we make to this privacy notice will be updated on our website so please check back frequently to see if there have been any updates or changes made.

Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to Data Protection Team, Best Start Recruitment, Venture House, Bracknell, Berkshire, RG12 1WA or email info@beststartrecruitment.com